1. Home
  2. Privacy Policy

Data & Privacy

Bed Pro Privacy Policy –
Your Data, Your Rights, Our Responsibilities

At Bed Pro, we collect only what we need and protect everything we hold. This policy explains exactly what data we collect, why we need it, who we share it with and what rights you have as a Pakistani player on our platform.

Last Updated: January 2025 Applies to all Bed Pro accounts Pakistan (en-PK)

Our Privacy Commitments at a Glance

Six things every Bed Pro player should know about how we handle their information.

We Collect Only What We Need

Bed Pro collects personal data strictly for account management, payment processing, identity verification and legal compliance. We don't gather data out of habit or for purposes we can't justify.

We Never Sell Your Data

Your personal information is never sold to third-party marketers or data brokers. Full stop. We share data only with the service providers needed to operate your account and with regulators as legally required.

Encryption at Every Step

All data in transit between your device and Bed Pro is protected by TLS encryption. Sensitive stored data including payment details and identity documents is encrypted at rest.

You Control Your Data

You have the right to access, correct, restrict and in certain cases delete the personal data Bed Pro holds about you. Requests are handled by the support team and processed within 30 days.

Transparent Cookie Use

Bed Pro uses cookies for essential platform functions, performance analytics and optional personalisation. Non-essential cookies require your consent. You can manage preferences from any page.

We Notify You of Changes

If we make material changes to this Privacy Policy, registered Bed Pro players are notified by email at least seven days before the changes take effect, giving you time to review and respond.

bed pro

Why Privacy Matters at Bed Pro

When you register at Bed Pro, you're sharing some genuinely sensitive information — your name, your CNIC details, your phone number, your payment method. We don't take that lightly. The reason this Privacy Policy exists is to give you a clear, honest picture of what happens to that information once it's in our hands.

The short version is this: Bed Pro uses your data to run your account, process your payments, verify your identity when required and — where you've opted in — to send you relevant promotions and updates. We don't use it for anything else. We don't sell it. We don't share it with companies who want to market unrelated services to you. When we share it with third parties, those third parties are service providers who are contractually required to handle it with the same care we apply ourselves.

Pakistani players deserve a platform that's transparent about data practices, not one that buries important disclosures in impenetrable legal language. This policy is written in plain English so you can actually read it and understand what you're agreeing to. If anything here is unclear, contact the Bed Pro support team via live chat or at support@bedpro.click and we'll explain it directly.

This policy covers all Bed Pro products

Sports betting, poker, slots, virtual sports and all other features available at bedpro.click are covered by this Privacy Policy unless a specific feature page states otherwise in writing.

Contents

Full Privacy Policy

1Who We Are

Bed Pro ("we", "us", "our") operates the online betting and gaming platform available at bedpro.click and all associated mobile interfaces. For the purposes of this Privacy Policy, Bed Pro is the data controller responsible for the personal information collected from players and visitors to the Platform.

If you have any questions or concerns about how your data is handled, you can contact our privacy team at any time via live chat on the Platform or by email at support@bedpro.click. We aim to respond to all privacy-related enquiries within five business days.

2Data We Collect

The categories of personal data Bed Pro collects depend on how you interact with the Platform. The main categories are as follows:

Category Examples When Collected
Identity Data Full legal name, date of birth, CNIC number, gender Registration & KYC verification
Contact Data Mobile number, email address, city of residence Registration
Financial Data Payment method type, transaction reference numbers, wallet identifiers (Easypaisa / JazzCash account), partial card numbers Deposit & withdrawal requests
Verification Documents Scanned CNIC, passport, driving licence, utility bill KYC process
Transactional Data Bet history, game play history, deposit and withdrawal records, bonus usage Ongoing platform use
Technical Data IP address, device type, browser type, operating system, session duration, pages visited Every platform visit
Communication Data Support chat transcripts, email correspondence, complaint records When you contact us
Marketing Preferences Opted-in communication channels, promotion history, preference settings Account settings & consent

What we do not collect: Bed Pro does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information unless directly relevant to a responsible gaming assessment and provided voluntarily by the player.

3How We Collect Your Data

Bed Pro collects personal data through three main channels:

  • Directly from you: Information you provide when registering, completing KYC, making deposits or withdrawals, placing bets, playing games, contacting support or updating your account settings.
  • Automatically through the Platform: Technical and usage data collected via cookies, server logs and analytics tools as you browse and interact with the Platform. This data is collected whether or not you are logged in.
  • From third parties: Identity verification services may share results of document checks with us. Payment processors share transaction confirmation data. Fraud detection services may share risk signals associated with an IP address or device fingerprint.

4Why We Use Your Data

Bed Pro uses your personal data for the following purposes:

  • Account creation and management: Setting up, maintaining and securing your account, including password resets and login verification.
  • Payment processing: Receiving deposits and issuing withdrawals in PKR through your chosen payment method. Transaction records are maintained for accounting and regulatory compliance.
  • Identity verification (KYC): Confirming that you are who you say you are, that you meet the minimum age requirement of 18 years and that your payment method belongs to you.
  • Bet and game operation: Recording and settling bets, operating casino games and poker tables and maintaining the hand and bet histories accessible in your account.
  • Fraud prevention and security: Detecting and preventing cheating, bonus abuse, money laundering and unauthorised account access.
  • Responsible gaming: Monitoring account activity for patterns consistent with problem gambling and responding with appropriate tools or communications where warranted.
  • Customer support: Responding to your enquiries, resolving disputes and maintaining records of interactions to improve service quality.
  • Legal and regulatory compliance: Meeting our obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities and maintaining records required for audit purposes.
  • Platform improvement: Using aggregated, anonymised analytics data to understand how players use the Platform and to improve its design, performance and feature set.
  • Marketing communications (with consent): Sending you information about promotions, new features and relevant offers where you have opted in to receive such communications.

5Legal Basis for Processing

For each purpose described above, Bed Pro relies on one or more of the following legal bases to process your personal data:

  • Contract performance: Processing necessary to fulfil the account agreement between you and Bed Pro — including account operation, payment processing and bet settlement.
  • Legal obligation: Processing required to comply with applicable laws, including KYC identity verification, anti-money laundering checks and record-keeping obligations.
  • Legitimate interests: Processing in the genuine operational interests of Bed Pro and its players — including fraud prevention, platform security, responsible gaming monitoring and customer support — where those interests are not overridden by your privacy rights.
  • Consent: Processing that requires your explicit opt-in, primarily marketing communications. You may withdraw consent at any time via account settings or by contacting support.

6Who We Share Your Data With

Bed Pro does not sell personal data to any third party. We share data only in the following circumstances and with the following categories of recipient:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card networks receive the transaction data necessary to process your deposits and withdrawals. They receive no more data than the transaction requires.
  • Identity verification providers: KYC partners receive your identity documents and return a verification result. They are contractually prohibited from retaining or using your documents for any other purpose.
  • Fraud and risk management services: Security technology providers receive technical data such as IP addresses and device identifiers to assist with fraud detection. No betting history or financial data is shared for this purpose.
  • Game software providers: Where third-party game content is operated on the Platform, the provider receives minimal session data necessary to deliver the game. Player identity and financial details are not shared.
  • Regulatory and law enforcement authorities: Bed Pro will disclose personal data to relevant authorities when required by a lawful order, court order or regulatory obligation. We will notify you of such disclosures unless legally prohibited from doing so.
  • Professional advisers: Auditors, legal counsel and compliance consultants may access relevant personal data in the course of their professional engagement with Bed Pro, subject to confidentiality obligations.

All third parties with whom Bed Pro shares personal data are required by contract to maintain confidentiality, implement appropriate security measures and use the data only for the specific purpose for which it was shared.

7Cookies & Tracking Technologies

Bed Pro uses cookies — small data files stored on your device — and similar tracking technologies to operate and improve the Platform. Cookies fall into three categories:

Type Purpose Can be disabled?
Essential Keep you logged in, maintain session state, protect against cross-site request forgery, enable payment flows No — required for the Platform to function
Analytics Measure page visits, identify popular features, track error rates and performance metrics using anonymised aggregated data Yes — can be declined at consent banner
Functional Remember your language preference, table layout choices, notification settings and other personalisation options Yes — disabling affects personalisation only

When you first visit the Bed Pro Platform, a consent banner gives you the option to accept or decline non-essential cookies. You can update your preferences at any time by accessing the cookie settings link available in the footer of every page. Note that disabling essential cookies will prevent the Platform from functioning correctly.

8Data Retention

Bed Pro retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

  • Account and identity data: Retained for the lifetime of your account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction and bet records: Retained for a minimum of five years from the date of each transaction for accounting and regulatory compliance purposes.
  • KYC documents: Retained for five years from the date of verification, or longer if required by applicable law or an ongoing investigation.
  • Customer support communications: Retained for three years from the date of the last interaction, or longer if the communication relates to an open dispute or legal claim.
  • Technical and analytics data: Retained in anonymised, aggregated form indefinitely for platform improvement analysis. Identifiable technical data is deleted or anonymised within 13 months.
  • Marketing preferences: Retained until you withdraw consent or close your account, plus six months to allow for system synchronisation across communication tools.

When personal data is no longer required and there is no legal basis for continued retention, it is securely deleted or irreversibly anonymised. Bed Pro conducts periodic data audits to identify and action data that has exceeded its retention period.

9Data Security

Protecting your personal data is taken seriously at Bed Pro. The technical and organisational security measures in place include:

  • TLS encryption in transit: All data exchanged between your browser or app and Bed Pro servers is encrypted using current-generation Transport Layer Security protocols.
  • Encryption at rest: Sensitive stored data, including identity documents and financial details, is encrypted at rest using industry-standard encryption algorithms.
  • Access controls: Personal data is accessible only to Bed Pro staff and contractors who require it to perform their specific role. Access is logged, reviewed and restricted on a least-privilege basis.
  • Penetration testing: The Platform undergoes regular third-party security assessments to identify and remediate vulnerabilities before they can be exploited.
  • Incident response: Bed Pro maintains a documented security incident response plan. In the event of a data breach that poses a risk to your rights, affected players will be notified promptly in line with applicable notification obligations.

Your responsibility: Security is a shared responsibility. Keep your Bed Pro password secure, do not share it with anyone and contact support immediately if you believe your account has been accessed without your authorisation.

10International Data Transfers

Some of the third-party service providers used by Bed Pro — such as cloud infrastructure providers, analytics platforms and KYC verification services — may process data in countries outside Pakistan. Where such transfers occur, Bed Pro ensures that appropriate safeguards are in place to protect your data to the same standard it receives within Pakistan.

Safeguards for international transfers include contractual clauses that impose data protection obligations on the recipient, data processing agreements aligned with recognised international standards and, where possible, selection of providers that maintain data centres within the region.

11Your Rights Over Your Personal Data

As a registered Bed Pro player, you have the following rights regarding your personal data. To exercise any of these rights, contact support via live chat or at support@bedpro.click. We will respond within 30 days and will not charge a fee for standard requests.

12Children's Privacy

The Bed Pro Platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be immediately closed and any associated personal data deleted, except where retention is required for regulatory compliance purposes.

If you are a parent or guardian and believe that a minor has registered or is using a Bed Pro account, please contact our support team immediately with the relevant account details. We take these reports seriously and investigate them without delay.

13Marketing Communications

Bed Pro sends marketing communications — including promotional emails, SMS notifications and in-app messages — only to players who have explicitly opted in to receive them. At registration, you are given a clear choice about whether to receive marketing communications and via which channels.

You can update your marketing preferences at any time via account settings or by sending an opt-out request to support@bedpro.click. Opt-out requests are processed within five business days. Note that transactional communications — such as deposit confirmations, withdrawal notifications and security alerts — are not marketing communications and will continue regardless of your marketing preferences.

When we run promotions, we may use your transactional data to assess which offers are likely to be relevant to you. This personalisation is based on your activity on the Bed Pro platform only and does not involve data purchased from external sources.

14Third-Party Links

The Bed Pro Platform does not contain links to external third-party websites as a matter of policy. If you arrive at the Platform via a referring affiliate link, note that the affiliate's own privacy practices are outside our control and are governed by the affiliate's own privacy policy. Bed Pro is not responsible for the data practices of any external site, including affiliates.

15Changes to This Privacy Policy

Bed Pro may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or feedback from players. When we make material changes — those that meaningfully affect how we collect, use or share your data — we will notify registered players by email at least seven days before the changes take effect.

The "Last Updated" date at the top of this page reflects when the current version was published. We encourage you to review this policy periodically to stay informed. Continued use of the Platform after changes are published constitutes acceptance of the revised policy. If you disagree with any changes, you may close your account before the effective date.

16Contact & Complaints

If you have a question about this Privacy Policy, want to exercise any of your data rights or wish to raise a concern about how Bed Pro has handled your personal data, please get in touch:

  • Live Chat: Available 24/7 on every page of the Bed Pro Platform.
  • Email: support@bedpro.click — we aim to respond within five business days for privacy-related requests.
  • FAQ: The FAQ page covers common questions about accounts, payments and data handling.

If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

Your Data Rights Explained

As a Bed Pro player in Pakistan, here is exactly what you're entitled to request regarding your personal data.

Right of Access

Request a copy of all personal data Bed Pro holds about you. We will provide a summary in a readable format within 30 days.

Right to Rectification

Request correction of inaccurate personal data. Name and date of birth corrections require documentary evidence and support team approval.

Right to Erasure

Request deletion of your personal data where we no longer have a legitimate reason to hold it. This right is subject to retention requirements under applicable law.

Right to Restrict Processing

Request that we limit how we use your data while a correction or objection request is being assessed. Restrictions take effect immediately on confirmation.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider where technically feasible.

Right to Object

Object to processing based on legitimate interests, including profiling for marketing purposes. We will cease the relevant processing unless we can demonstrate compelling grounds to continue.

To exercise any of these rights, contact the Bed Pro support team via live chat or at support@bedpro.click. No fee is charged for standard requests.

bed pro

How Bed Pro Keeps Your Data Secure

Security is not a department at Bed Pro — it's baked into every layer of how the platform is built and operated.

TLS Encryption for All Connections

Every page on the Bed Pro platform is served over HTTPS with TLS encryption. Your login credentials, payment details and personal information are protected from interception at the network level.

Encrypted Storage for Sensitive Data

Identity documents, CNIC numbers and financial records stored at Bed Pro are encrypted at rest. Even internal access to raw data is limited to a small number of authorised personnel with logged access credentials.

Regular Security Audits

Independent security professionals conduct penetration testing on Bed Pro's infrastructure at regular intervals. Identified vulnerabilities are prioritised and remediated before they can pose a risk to player data.

Breach Response Plan

In the unlikely event of a security incident affecting personal data, Bed Pro has a documented response plan that includes player notification, regulatory reporting and immediate containment steps.

bed pro

Payment Data Privacy at Bed Pro

Financial data deserves extra care and that's exactly what it gets at Bed Pro. When you deposit via Easypaisa, JazzCash or your Pakistani bank account, the transaction data is shared with the payment processor only to the extent necessary to complete the transfer. Bed Pro does not store full mobile wallet credentials or complete card numbers on our own servers — only tokenised references and transaction identifiers are retained.

Because all transactions at Bed Pro are processed in Pakistani Rupees, your payment data never passes through international currency conversion systems that would involve additional third parties. Everything stays within the PKR ecosystem, which means fewer hands your financial details pass through and a cleaner, more traceable transaction trail.

We apply enhanced scrutiny to withdrawal requests as part of our anti-money-laundering obligations. This involves checking that the receiving payment account is registered in the name matching the Bed Pro account. This is not a bureaucratic hurdle — it's one of the most important protections we can offer against fraud and identity theft affecting our players.

Your Privacy Is Protected. Ready to Join Bed Pro?

Register your Bed Pro account in under two minutes. Your data stays private, your money stays in PKR and your winnings arrive fast through Easypaisa, JazzCash or your local bank. Must be 18 or older. Please bet responsibly.

Create Free Account Already a member? Login